Patient Service Specialist

    • Job Tracking ID: 512527-755574
    • Job Location: Hammonton, NJ
    • Job Level: Entry Level (less than 2 years)
    • Level of Education: High School/GED
    • Job Type: Full-Time/Regular
    • Years of Experience: Up to 2 Years
    • Starting Date: ASAP
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COVID-19 vaccination or approved exemption required: *Exemption requests are subject to approval by administration.

Job Description:

Patient Service Specialist

Southern Jersey Family Medical Centers, Inc. is looking for a talented Patient Service Specialist to step into our culturally diverse and fast-paced facility!

Summary: The Patient Service Specialist performs a wide variety of medical front office duties while providing excellent customer service to patients and staff.

Hours: This is a full-time position that requires the ability to work a flexible schedule. General daytime hours Monday – Friday and at least two late nights per week.

Position Responsibilities/Duties:

  • Patient scheduling
  • Patient check-in and check-out: greet visitors and take deliveries
  • Patient registration – complete appropriate forms and enter patient information in to system completely and accurately
  • Collect patient fees
  • Answer high-volume calls in timely manner and direct to appropriate staff
  • Copy and scan patient information
  • Review and update FQHC (Federally Qualified Health Center) documents
  • Update Medicaid referral forms
  • Medical records – collect and secure all medical records daily
  • Medical billing – ensure all billing codes are entered correctly and accurately
  • Promote patient satisfaction and provide excellent customer service
  • Ensure all opening and closing procedures are completed

Experience and Skills:

Position Requirements:

  • At least 1 year of related work experience; 2 to 4 years preferred
  • Familiarity with medical terminology preferred
  • Strong computer skills: experience with Navinet, NJMMIS, and EHS preferred
  • Excellent verbal and written communication skills
  • High school diploma or equivalent: Certificate or diploma from a medical training course preferred

Southern Jersey Family Medical Centers is an Equal Opportunity Employer.