Job Description:
Financial Counselor
Southern Jersey Family Medical Centers, Inc. is seeking a talented
Financial Counselor to step into our culturally diverse and fast-paced facility!
Summary: The Financial Counselor provides information
to patients regarding the center’s payment requirements, assesses
their eligibility for financial assistance programs, and provides
financial counseling and guidance as needed.
Hours: This is a full-time position that requires the
ability to work a flexible schedule. Monday - Friday daytime hours
with at least 2 evenings a week.
Position Responsibilities/Duties:
- Review required financial information with patients verbally and
in writing: explain the health center’s policy regarding sliding
fees and the consequences for not following through with the
financial assessment
- Collect compliance data for sliding fee documents; follow up and
tracks the patient or responsible party compliance until the
necessary documents have been received in the Practice Management
System (PMS): electronically documents all communication
- Conduct each patient encounter so as to meet the requirements for
the State Letter of Agreement (LOA), including but not limited to
face to face, phone calls and written correspondence.
- Ensure Presumptive Eligibility applications are completed and
submitted in timely manner; follow up and track the patient or
responsible party compliance until the patient has been deemed
eligible for health insurance coverage
- Assess patients’ potential eligibility for Medicaid, New Jersey
Family Care and/or Affordable Insurance Coverage, complete Medicaid
application if applicable, and enrolls patients in the Affordable
Insurance Exchange where applicable
- Provide financial counseling and guidance as needed to patients:
assist patients with the enrollment for Prescription Assistance Programs
- Maintain communication with the County Board of Social Services
and/or on-site outstation worker to follow up on the status of
patient applications when deemed eligible for Medicaid, and obtain
written documentation for the patient’s file if not deemed eligible
for Medicaid
- Enter and update collected insurance information in the PMS
